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By: Angela Cook on October 1, 2021

How Much Do Managed IT Services Cost? (2 Pricing Models)

Costs | Managed IT | Managed IT Services Cost | Pricing Models

When it comes to exploring managed IT options, one question that you may be wondering is, “How much is managed IT going to cost me?” The answer, however, is not that simple. 

The truth is, the cost of managed IT services depends on the particular pricing model and services you agree to. While every MSP differs in the IT solutions they offer, MSPs all tend to abide by similar pricing models to sell their services.

LDI’s Managed IT Services includes guiding customers towards the most beneficial IT solutions for their company, depending on their current IT needs. We help customers consider what pricing model best aligns with their IT environment, needs, and long-term plans.

This article will walk you through an explanation of what managed IT services are and what they include. We will also go over the pricing models associated with managed IT services. By the end of this article, you will better understand what managed IT costs and why.


What’s Managed IT & What Services Are Included? 

At its core, managed IT services are provided by a managed services provider (MSP) to help maintain, monitor, and optimize a business’s IT environment. Managed IT services can manage a business’s network, operating systems, and security posture. 

Some processes may include running an IT network security assessment and penetration test to evaluate your current security posture; another procedure may involve implementing the right malware protection software on all network devices. 

In addition, managed IT services include IT helpdesk support from industry-certified experts who mitigate the risks regarding security and compliance issues. These experts are well versed in the latest technology and can quickly implement systems that help protect your business’s valuable information and connect your employees to improve productivity. 

Managed IT services are customizable to the customer and will vary due to their current security posture, IT needs, and goals for the future.

Let’s dive into some of the most utilized aspects of managed IT services:

Email Spam Filtering

Managed IT services include securing your company’s email through the implementation of email spam filtering.

Spam filtering sifts through your employee’s emails to detect virus-infected or unwanted inbound and outgoing phishing emails.

Seeing as most cyberattacks originate in an email, these emails act as a gateway for hackers to enter your network. Businesses can utilize spam filters to protect their employees and valuable data from potential breaches. 

Data Storage and Backups

Data storage is the act of securing your data in a readily accessible location that can be altered whenever need be. Backups keep copies of your information in separate areas traditionally that may be in “physical storage.” 

Still, with the advancement of technology, this term is more commonly referred to as cloud-based backups. Storage and backups work together to secure your valuable information from outsiders. 

SIEM/Log Management

Security Information and Event Management (SIEM) provides tools and services that visualize an overview of an organization’s information security system. 

Your MSP can help implement this service which will help keep track of any regular or suspicious activity occurring on your network.

Security Awareness

Ensuring that your employees are trained on cybersecurity awareness and ready to detect viruses and suspicious activity is imperative. 

Managed IT services can include training your current staff on data security, email attacks, policies, and procedures to stay aware of cybersecurity threats.

Network Monitoring

Updating your network will keep your organization up-to-date with the latest advancements in technology. Some “critical update” services offer an automatic update option to protect your staff computers from the latest known attacks. 

Your MSP can help implement a network monitoring solution on your company’s network devices to monitor and upgrade your operating systems and applications routinely.

Advanced Endpoint Security

Another vital service included in Managed IT is implementing endpoint security protection software to protect your valuable data from unauthorized users who try to access your network.

Today’s latest technology (which replaces your outdated antivirus solution) protects against file-less and script-based threats. It can even roll back a ransomware attack


2 Managed IT Pricing Models To Consider

The truth is, managed IT services must be flexible to customize packages for businesses of all sizes. 

What a small business needs to stay protected in the cybersecurity space is vastly different from what a large company may need. Regardless of where these businesses overlap and diverge in their IT needs, managed IT services can help them both.

Here are two pricing models to keep in mind when searching for services to protect your business.

1. Per-User 

The per-user pricing model covers all of the IT needs of a user, regardless of the number of devices they use. Per-user is set at a flat fee and billed per user, per month.

While a customer will end up paying more as their number of users increases, this pricing model does not involve the number of devices the MSP has to maintain within their environment. 

This pricing model is commonly offered among MSPs because it’s easy to showcase costs for prospects. 

The per-user pricing model is a good plan for those with tighter budgets and robust forecasting in place, so they can add more users as their organizations continue to grow. Average prices for a per-user pricing model range from $100- $150 per month.

2. Per-Device

The per-device pricing model is the simplest of all pricing models. The most significant difference between the per-device pricing model and the “per user” pricing model is that an organization is billed per device instead of per person. 

This can include – but is not limited to – desktops, tablets, mobile phones, printers, copiers, servers, and more. Under the simple per-device pricing model, a managed IT provider may designate an individual fee per laptop, per server, and per printer.

This model can quickly rise as a customer adds more devices. The average prices for the per-device plan can range from $10 – $100 per month.


Are Managed IT Services Right For Your Business?

While we can’t make that choice for you, we have provided a detailed overview of what managed IT services includes and two significant pricing models that most managed services providers offer. 

Managed IT services provide an upfront estimated cost of their services, so you don’t have to worry about fluctuating IT prices. 

Regardless of what you choose, you need to ensure that your provider can protect your organization and meet you at the right price point. Operating a business in the modern age requires IT services to protect your company’s and your client’s sensitive information. 

As employees transition to remote workplaces, your business must allow quick communication and the best-of-breed hardware and software to run your daily transactions. 

Here at LDI, our managed IT service experts would be happy to guide you towards a cost-efficient and practical plan to outsource your IT today.

Reach out to an LDI representative today to hear more about the managed IT services we offer.


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